Frequently Asked Questions

1 How does this work?

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2 How do I create a squad?

You can create a squad by navigating to your "Squad" page and selecting "Create New Squad"

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3 How do I create a squad member?

You can create a squad by navigating to your "Squad Members" page and selecting "Create New Squad Member"

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4 What does this site do for me?

This site allows an easy way to create a page to showcase all the members of a group on webpage, without requiring the need for graphic design or web development skills.

Our goal at SquadVue is to have people create team pages in a single environment, and embed some simple code.

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5 How do I become a Premier member?

You can become a premier by logging into your account and clicking on “Upgrade” in the red bar at the top of the page, or the blue “Upgrade Now!” button in the Dashboard area of your account.

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6 How much is a Premier membership?

Currently, the pricing for a premier membership is $12.95/1 month, $33.95/3 months, or $99.95/1 year. (USD)

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7 How do I set a Squad Member image?

To set a squad member image, simply find the squad member you are looking to update and click on the current image.

After clicking on the image, you will see an image editor where you will be able to upload, resize, and crop a new image. Once you are satisfied with your image, click the "Save" button at the bottom.

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8 How can I change my account info?

You can edit any area of your account at any time by clicking “My Account” at the top of the page. Then use the gray navigation menu to go to the area of your account you would like to edit: Profile, Photos, Music, Videos, Calendar, Now Seeking, Music List, Forum Profile, Options. Make your desired changes and click the “Update” or “Submit” button at the bottom of the page. You can manage your basic account features, billing, privacy, Match Mailer, and login information all from the “Options” page.

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9 How do I reset my password?

You can update the password on your account by going to the "Settings" page, then setting a new password and confirming it. If you are having trouble logging into your account, you can click the “Forgot Password?” link on the Login form to receive an e-mail allowing you to set a new password on your account.

Be sure to refresh your browser and/or delete your cookies or it will not recognize the changes made to your login information.

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10 Will I automatically be renewed after I upgrade to a Premium Member?

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11 How do I turn off the Auto-Renew?

Log into your account and go the "Settings" page, and uncheck the box that reads "Auto-renew my SquadVue Premium subscription". After you have unchecked this box, be sure to click the "Save" button.

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12 I didn't receive my activation e-mail, what should I do?

Please contact support and they will manually activate your account.

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13 How do I completely remove my squad page?

To remove your Squad page, you can either a) Delete the Squad from your account, which will cause anyone linking to the page to see a Not Found page, or b) go to all the different areas where you have embedded your code and remove it.

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